Online Lottery FAQ
Here you can find the answers to the questions most frequently asked about how the online lottery service works.
How do I get my tickets?
Then one of our agents on site buys the ticket in your name and on your behalf. Next, the ticket gets scanned and uploaded to your customer account. We will send you an email when you win, and our service includes getting your winnings to you (see below for details). you win as well.
What are the upsides of playing international lotteries online through us?
- you can choose from many lotteries and there is always a large jackpot waiting
- you get an actual ticket
- you can play from wherever you are
- you can comfortably pay online, we have a number of options, including credit card
- your smaller winnings of up to €2500 will be credited to your player account immediately
- for winnings higher than €2500, we will handle your payout directly from the lottery, at no charge
Who can play the lotteries?
Anyone can play – but you have to be older than 18 years to play the lottery.
Can I play a lottery from a foreign country?
Yes. No matter which country you live in, you can participate in all lotteries displayed on our website.
Can I decide on my own lotto numbers?
Yes. You can manually pick numbers, or you can use the “Quick Pick” function and generate numbers at random.
How will I get my lottery ticket?
After successful payment, you get an e-mail with the confirmation of purchase. The numbers you selected will be visible in your account. Obviously, the process of buying and scanning takes a while, but 2 or 3 hours later, you will be able to find the scanned ticket after you log in to your account.
How can I pay for my lotto tickets?
We have various payment options for you, including payment by credit card, instant bank wire, various cryptocurrencies, and more.
You can also deposit money in your player account first, and then use your new balance to buy tickets any time you want. Having a balance makes the payment process a lot faster!
Do you charge a commission if I win?
No, we do not. All your winnings will be fully paid out, without charging of any fees except bank transfer fees in some cases.
How do I find out if I have won?
First, we will send you an e-mail telling you about your win. Also, you can always log in to your account and check the “My tickets” section and check the status of your tickets there. Updates with the winning numbers for all lotteries can be found on our website.
How do I get paid if I win?
If you win a prize up to €2500, it will instantly be credited to your player account. For higher winnings, we will email you a claim form. You have to identify yourself and give some basic info, like how you would like to get paid. We then present your claim to the lottery company. The lottery company will then pay you directly.
If you prefer that, you can also pick your ticket up at one of our agent’s offices, and then present it to the lottery in person.
Is your service really legal?
Yes, absolutely. It is like being on a holiday in the country of the lottery, and you buy a ticket yourself. If that ticket were to win, you have the same claim on the winnings as everybody else.
How do I know that a lottery ticket is being bought on my behalf?
Once you have paid for your lottery ticket, you will first receive a payment confirmation. A little later, will be able to see your ticket scan in the customer area on our website.FAQ